Shipping Policy – United States

Overnight/2nd Day Delivery

Orders must be placed before 1 pm US Eastern Time to be processed on the same business day. Delivery time does not include Saturdays, Sundays or Holidays. Expedited shipping methods are not available to P.O. Boxes, APO/FPO/DPO addresses, Hawaii, or Alaska.

Hawaii/Alaska and P.O. Boxes

Orders shipped to Alaska, Hawaii, and P.O. Boxes generally take 5-7 days, although remote areas can take a bit longer. We do not offer expedited shipping to these destinations.

APO/FPO/DPO

We ship to military and diplomatic addresses via USPS. Transit times vary based on location. Domestic shipments generally take about 4-7 business days, international shipments take about 7-10 days but can take considerably longer depending on destination.

Restricted Items

The U.S. Department of Transportation requires some of our products, like our solutions, to ship only via ground transportation. We cannot ship these products to Alaska, Hawaii, or internationally.

Shipping Policy – International

Estimated Arrival

Delivery estimates are based on ship date and your destination address. International orders may be subject to customs clearance procedures, which can cause long delays.

In order to provide the most affordable shipping options to our international customers, we do not offer international shipping that can be tracked. The final delivery will be made by your local postal service.

International Shipping Terms & Conditions

International orders may be subject to import taxes, customs duties and fees levied by your country’s customs department, upon arrival. When ordering from innarah.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. INNARAH™ does not collect duties and taxes, and please know, we cannot predict what your particular charges may be. Customs policies vary widely from country to country. Please contact your local customs office for more information.

Restricted Items

Some of our products, like our solutions, cannot ship internationally due to shipping restrictions.

Undelivered or Refused Shipments

We will charge a $15 fee for any undelivered or refused International shipments to cover delivery and processing fees. This amount will be deducted from your refund. To avoid an undelivered or returned package, please ensure that the address you’ve indicated is correct.

Order Processing

Some countries may have product or labeling restrictions that will limit our ability to ship our products internationally. We will contact you via email if we are unable to ship to you.

For more information, please call our Customer Service Experts at 1-855-INNARAH or email us at customerservice@innarah.com. If you are calling about an order that has already been placed, please include your order number in the subject line of any email. Please have your order number available if your chose to call us. Thank you.

UK Orders

For orders from the UK and Ireland please visit: www.innarah.uk

To become an INNARAH stockist please contact our UK distributor: www.dermanutri.com